Etiquettes - general and meeting

 

GENERAL ETIQUETTES

Etiquette is a set of traditions, based on kindness, efficiency and logic that have evolved over time. They give you structure in which to operate. Think of them as rules of your game.

TABLE MANNERS

Table manners are actions and behavior considered to be polite or socially correct when eating a meal with other people

Some common table manners

1. Sit up straight. Try not to slouch or lean back in your chair (even if you are playing cards and don't want you opponents to see your hand).

2. Don't speak with your mouth full of food. Sure, you've heard your mother say it a hundred times, but no one likes to see a ball of masticated meat in your mouth. If you feel you must speak immediately, if you have only a relatively small bite, tuck it into your cheek with your tongue and speak briefly.

3. Chew quietly, and try not to slurp. This is a corollary of rule number 2. Making noises is not only unappetizing, and distracting, but it can also interrupt the flow of conversation.

4. Don't wave utensils in the air, especially knives or if there is food on them. Besides the danger of knocking over glasses, piercing waiters or launching a pea into the eye of your date, this is a sign of over-excitedness that may be unappealing to those present. Earnestness is to be commended, but irrational exuberance goes beyond the limits of good table manners.

5. Keep your elbows off the table. You have also heard this one from your mother, ad infinitum, but in close dining situations it is a vital rule. Elbows take up table space and can be a danger in knocking plates or glasses. Elbows on the table give you something to lean on and tend to lull you into slouching. If you must lean on the table a good tactic is to take a roll or piece of bread into your free hand and rest part of your forearm on the table.

6. Don't Reach. You don't want to get in the way of people either eating or talking. Not only is it as impolite as standing in front of a TV with other people behind you, but there is always the possibility of upsetting glasses or running your sleeve through someone's mashed potatoes.

7. Don't forget please and thank you. These are handy words in most situations but especially vital at the table where common courtesies are everyone present. noticed by

8. Excuse yourself when leaving the table. You don't want people to think that you are tired of their company. If you

TABLE MANNER GUIDELINES

1. Dishes are passed counterclockwise (to the person on your right)

2. If someone on the far side asks you something to be passed, and you want some when it goes by you, it's okay to help yourself as it goes by as long as you don't get the last serving

must leave the table make your excuses somewhat obvious and appear to be pressing. You want to leave people with the impression that you would rather remain at the table talking with them than doing anything else, but the matter at hand is so pressing that it must be attended to at once.

3. If you are a guest at a dinner party, it's a good idea to wait until the hostess offers seconds

4. Serving dishes and pitchers with handles should be passed with handle towards the person serving it

5. Remember to say "please" and "thank you"

6. If you are serving a table, then serve from left and remove from right

7. If you must leave before the others have finished, always say, "May I be excused, please?" Then say, "I enjoyed it" to the hostess

8. Contribute your share to polite conversation (not illness, dental work or death)

9. If something is in your mouth that you need to discard, whether it's a bone, seed or whatever, spit it very delicately into your fork or palm and quickly place it on the edge of the plate.

Do not spit it into your napkin

10. If it happens to be a bug or a hair, quietly discard it under the table. No need to spoil everyone's meal.

If in a restaurant, notify the waiter

11. Don't use a toothpick or pick your teeth with your fingers at the table. Go to the restroom if you can't wait

12. Sit erect with your feet on the floor and not on the furniture

13. Never sprawl your legs out far enough under the table to encroach upon the territory of others

14. Never blow your food to cool it

15. Never serve yourself with your own silverware

16. Hands in lap when not eating

17. Do not talk when food in mouth

18. Chew with your lips closed

19. Do not gesture with your silverware

20. If you have a spill:

a.In a home- say "I am sorry". Help if needed.

b.In a restaurant- call the waiter.

21. Wait until you have swallowed your food to take a drink

22. Don't push back your plate when finished. Wait until it is removed or you clear it

SOME COMMON DINING MISTAKES

Talking with food in your mouth and chewing with your mouth open.

Picking your teeth.

Leaving your purse, sun glasses, cell phones or eye glasses on the table.

Using cell phones and pagers while dining.

Elbows on the table.

Eating too fast or too slow.

Pushing away the plate or bowl when finished dining

IN-FLIGHT MANNER

Following are some basic in-flight manners:

Space Invader

You are cruising at an altitude of 25,000ft. To your right, swirls of clouds. To your left, a guy who's boring his elbow into your ribs. So how do you maintain personal space on board? Nobody wants body contact on a flight, unless it's your significant other. Compact yourself a

little - keep those forearms in your own space and those knees in front of you.

Carry-on Conduct

Hold your bag in front of you and low to the ground as you walk down the aisle in search of your seat. Holding it up and at your sides will inevitably knock seated passengers on their arms, shoulders and heads.

Take Care of your Belongings

When boarding a flight, a good option would be to move your belongings out of the way of other passengers. Once seated, it becomes very discomforting for both you and your co-passenger and our co passenger if you tend to keep on getting up to retrieve something from the overhead cabin. Alternatively, we can ensure that we have all the items we would need throughout the flight before we sit down and buckle up.

Sitting next to a person who has cold or has bad body odor, can be quite an unpleasant experience and we can ask to change seats if required. However, the same thing can happen to us too. So it is better to apply a mild perfume (some passengers may be allergic to strong brands) or deodorant just before the flight. Those suffering from foot odor issues shouldrefrain from removing their shows during the flight.

Travelling with Children

Traveling with children would require us to escort them to the bathroom at several intervals. In order to minimize stress for ourselves and the other passengers, it is recommended that we opt for seats at the back of the aircraft. This enables us to be close to the toilet in addition to enjoying some extra space to stand up at intervals or stretch our muscles.

Children tend to be naughty at times and resort to running up and down the aisle in addition to kicking the seats from behind. To ensure a hassle free trip, we need to keep them well behaved and quiet. A good way to do this is to keep them occupied with their favorite books, snacks or even one of those popular hand held games.

Walking Down the Aisle

The seat in front of you is not a third leg when getting out of your seat. When you get up, use the seat armrests.

Yanking the seat in front of you can be unpleasant for the person sitting in it.

Copy how the flight attendants balance themselves in the aisle by grabbing the luggage compartments above their heads, rather than the seat backs.

To Recline or Not?

Although reclining your seat is technically your right, exercising it to the limit will make those around you think you're an idiot. Poke your head around and ask if it's OK.

If the person is tall, or has a child on their lap, try keeping your seat upright out of consideration, especially if it is a short flight.

When you do recline your seat, do it slowly to give the person behind you time to react.Otherwise, you risk bumping the head of the unsuspecting passenger behind you, who may be getting something from the bag at her feet.

Getting Off

When the aircraft lands, there are people who jump onto the aisle as soon as the seatbelt light blinks off. Resist the urge to push your way through. Let those nearest the exit get off first. You will get off the plane eventually.

CONCLUSION:

Remember! Flying can be quite enjoyable if we take extra measures to ensure that the experience doesn't turn sore for us and our co passengers.

So next time we are flying to a destination, let's keep these pointers in mind and plan things accordingly so that we can just sit back and relax!

HOTEL MANNERS

Tipping Practice

Housekeeping changes daily so tip on a daily basis. If you wait until the last day, you might be giving a week's worth of tips to a person who only cleaned your room one day. Don't run out of cash. It's likely that once you leave

Complain Tactfully

If something is not to your liking or is upsetting your hotel stay, feel free to voice your concern to hotel staff, but remember to be polite when doing so. Golden rule: speak to people as you would want to be spoken to. Many hotels now ask guests to reuse their towels or usethe hotel for good, you won't be back to tip your servicers. Most hotels have a check cashing service available, and if you need change, request it from the front desk. Ask the concierge for envelopes so you can hand out tips to the appropriate people, or ask your concierge to deliver the tips.

the same bed linen during their stay so they do not have to use water unnecessarily. If possible, use your towel more than once. Not only are you helping the environment but the staff will also appreciate you lightening their load. In addition, turn the TV, air-conditioning and any lights off when leaving your room.

Tidy your Room

Treat your hotel room as you would expect guests to treat your own home. A considerate hotel guest does not leave the room in a messy state. You don't need to make your bed, but leaving food scraps, clothing items and other refuse on the floor will do you no favours. ei

Keep the Noise Down

Hotels are busy places and people will undoubtedly be trying to get some sleep or rest at any time of the day or night. If you are a creature of the night, it is polite to keep noise to a minimum after 10pm. It is also not advisable

to bring extra guests back to your room and host all-night parties. Remember you are not a rock star so do not behave like one!

Don't be the Bread Thief

It's all very well getting your money's worth from the breakfast buffet, but stealing food from the buffet is a no-no. Taking a piece of fruit is acceptable but stashing lunch and dinner into your handbag is going to be frowned upon. Breakfast time is also too early to be cutting the line or pushing and shoving to get to the front, so be patient when queuing.

Don't be the Lift Lunatic

A small but serious part of good hotel etiquette is the hotel lift. If you wish to go all the way to the top of the hotel etiquette class, do not play games with the hotel lift.

Pushing the button for every floor leaving the next guest an unnecessarily long journey to their room is not only childish but highly annoying and safe to say that your fellow hotel guests will not find this act amusing.

You are What you Wear

You are entitled to wear whatever you desire whilst in the confines of your own hotel room but it is vital to consider your surroundings and others - when leaving the room.

Many countries have strict customs and even laws when it comes to appropriate clothing and, as a visitor in their country, you do not want to offend locals or land up on the wrong side of the law.

Be sure to fully research the dress code of your destination.

Mind your Language

Greeting hotel staff in the native language is an excellent way of showing five star hotel manners.It doesn't take a lot of effort to learn 'hello', 'thank you' and 'goodbye' in the local language and even if you make a mistake, most locals will appreciate you having made an attempt.

When in Rome, do as the Romans

Being aware of local customs when traveling is imperative. Researching the destination you are visiting prior to arriving there is important to avoid offending locals and hotel staff. sth

Your hotel stay is a large part of your vacation. A dirty room or a rude staff member can certainly ruin your vacation-vibe, but don't be discouraged.

Talk to the hotel manager and find a solution to the problem then don't forget to tip and say "thank you" to those hotel workers who helped make your stay a pleasant one.

CORPORATE MEETING MANNERS

Careers are often enhanced, or the art of effective business-meeting communication is very much a learnable skill. Here are some important, yet often overlooked, tips on speaking well as a meeting participant.

1. Keep it Upbeat

Speech tips and body language aside, nothing is more critical to a constructive give-and-take in a meeting than emphasizing the upside. Rather than criticizing, stay focused on the implicit value of what someone else says. A study at the University of Michigan suggests that a preponderance of positive remarks atbusiness meetings genuinely contributes to successful companies.

When it's possible, affirm others' ideas by using active and constructive feedback. For example: 'I really like Sunita's idea on how we can use a different approach when responding to customer complaints.'

2. Talk to the Entire Group

When speaking in a group, move your eyes around and talk to anyone who's listening to what you have to say. When responding to a question, address the entire group, not just the person who asked the question. In this way, everyone feels included.

3. Reach Out and Encourage Feedback

Actively encourage comment and feedback based on what you have to contribute. Not only does that make for a better meeting, but it can broaden, amplify and substantiate your remarks.

Get your point across but also open it up for discussion. Call on people and ask them what they think. The point is not just to be a participant, but also a facilitator.

4. Mirror the Tenor of the Meeting

Another business meeting basic is establishing a comfortable atmosphere where everyone feels at ease. One effective way to achieve that is to establish a consistency in communication.

If, for instance, most participants are keeping their remarks short, do the same.

If their tone is low and reserved, follow their lead. The point is not to mindlessly mimic but, rather, to affirm and contribute to the overall tenor of the meeting.

5. Don't be a Time Hog

Anyone speaking in a business gathering wants to take enough time to identify and, if need be, dissect the point he's trying to convey. Be thorough, but don't take so much time toget your message across that you lose others' attention or, even worse, alienate someone who may be waiting his turn to talk. If need be, keep an eye on your watch when you've got the floor so a comment meant to be short doesn't stretch into a diatribe.

6. When and if Necessary, Take it Offline

Don't derail meetings or drag them on endlessly by going into detail that can be addressed at another time. If you make a point that warrants a lot more discussion, tell someone that you'll talk about it in greater detail at some other time. Or address the issue one-on-one with the questioner after the meeting.ig 6

7. Be Aware of your Body

Not everything you convey to others comes by way of your mouth. How you say and what you say is equally telling in your ability to share your thoughts with others.

Show it by nodding your head, making eye contact, raising your eyebrows and making other gestures that demonstrate that your interest and involvement in the discussion aren't mere lip service.

RESPECTING WOMEN

Be a Good Listener

Most women complain that men don't know how to listen. Some men have this tendencyto force their opinions upon women and never give them a chance to talk about their point of view or opinion. You see it's always good to be a good listener and listen sometimes.

Always be the First to Offer to Pay

Another thing which almost every male should keep in mind is regarding who pays the restaurant bill. Some men are plain cheap and never even take the initiative to pay. You see as a man it's your natural duty to pay first.

Give Respect and Get It

One of the best ways to get respect from a woman is to simply give it. The more you respect her the more you would get it back. Therefore always respect a woman no matter what.

RESPECTING YOUR BOSS

Everyone wants a fun boss, but the downside is that when you have a good one, it can seem like he or she is more a friend than an employer. But no matter how ruthless, kind, unpredictable, boring, insightful, funny, or maddening your boss may be, that person is still the one who signs your paychecks, and that can make the relationship difficult to navigate.Here, are some tips:

Taking Long Breaks

Few things annoy coworkers or supervisors more than someone who takes extra-long lunch or smoking breaks. If you can avoid smoking at work altogether, you should. People who do not smoke may become resentful of the extra time you take to indulge. When you go out to lunch, make sure you take only the allotted time. Stretching the time you spend away from your desk makes you look like you avoid hard work, no matter how productive you are.

Coming in Late, Leaving Early

No one likes someone who shirks his or her duties. Even if you complete all your tasks, you should stay at work the required amount of time. Coworkers are quick to notice someonewho comes in late and leaves a little early. If you have trouble getting to work on time, talk to your supervisor about your tardy bad habit. Always put in at least as much time as the other people in your workplace, if not more. Be on time and leave on time.

Talking Loudly

It is not just what you say, it's how you say it. Try to keep your conversations between you and the person on the other end. Everyone at work is trying to do the same thing as you are getting his or her job done. It is hard to concentrate when someone nearby continues to disrupt the workplace atmosphere with loud conversations, both on and off the phone.

Monitor yourself and your voice. If you know that you tend to be loud, make a concerted effort to keep it quiet.

Making a Mess

Your desk should be kept as clean as possible, but your personal workspace is minor compared to the shared spaces that are reserved for use by everyone. When you use a conference room or break area, always clean up after use. It is frustrating for those around you to discover the remains of your salad on the table in the lunchroom.

Leave Home at Home

Though everyone occasionally must deal with personal emergencies at work, do your best to leave what is meant for home at home. If you have children, do not permit them to call you constantly at the office. Your coworkers will notice and it will likely bother some of them because it shows that your concentration is not centered on your tasks and that you take company time for personal issues. The same rule goes for friends and adult family members.

Think Before you Speak

This rule applies to many workplace etiquette breaches. For example, do not complain about your supervisor in the lunch area, where he or she may overhear. Similarly, do not gossip about coworkers. Tensions could easily result. You never want to blurt out something that you will regret in front of the entire office.

Edit your Email

Review the company email policy and adhere to it. Do not forward email messages that you receive from friends and family to your boss. Never send religious or political emails to people in the office; it could make people uncomfortable. Do not gossip about or discuss about your boss in email, as emails can be sent accidentally to the wrong person or be intercepted by management. If you do not want others to read what you have to say, do not send it in an email. Email is a powerful tool and should be respected, not abused.

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